As in any other research, there are many limitations in this study that are worth discussing even if briefly. In the spirit of transparency and open research, the main limitations follow:
- The sample is not representative of the population in Washington State nor it represents the universe of people that benefit from the services provided at these organizations
- The ICT skills training, although basic, is designed and implemented in different ways and it varies in lenght, content, and teaching/learning approach.
- People were asked in the survey to self-assess their ICT skills level
- The motivations of trainees are very different (some enroll in the training by choice, others are required due to unemployment insurance benefits)